Support Programs
For Zanibal solutions that are deployed onsite, please download and review our support policy.
For our hosted solutions, Zanibal offers three different support programs and because we host your application at our world-class data center, all maintenance, version upgrades, and data back-ups are included free of charge. To ensure that all our customers are successful we include the Silver support package free for 90 days with every purchase. For those customers who seek higher levels of support, we offer the Zanibal Gold and Platinum customer support options.
For our hosted solutions, Zanibal offers three different support programs and because we host your application at our world-class data center, all maintenance, version upgrades, and data back-ups are included free of charge. To ensure that all our customers are successful we include the Silver support package free for 90 days with every purchase. For those customers who seek higher levels of support, we offer the Zanibal Gold and Platinum customer support options.