ServicesProfessional Services
Zanibal's applications offer a broad base of functionality to help reengineer your business processes and increase your organizational efficiency. We believe that every organization can develop and sustain a competitive advantage by leveraging the design of its functional architecture and business processes. Getting the most out of your Zanibal applications requires an implementation that fits your business rules and work flows as well as ongoing services that support your company and its users. Zanibal has a comprehensive set of implementation and support services, which we offer directly, or through our network of partners.
Support Programs
For Zanibal solutions that are deployed onsite, please download and review our support policy.
For our hosted solutions, Zanibal offers three different support programs and because we host your application at our world-class data center, all maintenance, version upgrades, and data back-ups are included free of charge. To ensure that all our customers are successful we include the Silver support package free for 90 days with every purchase. For those customers who seek higher levels of support, we offer the Zanibal Gold and Platinum customer support options.
For our hosted solutions, Zanibal offers three different support programs and because we host your application at our world-class data center, all maintenance, version upgrades, and data back-ups are included free of charge. To ensure that all our customers are successful we include the Silver support package free for 90 days with every purchase. For those customers who seek higher levels of support, we offer the Zanibal Gold and Platinum customer support options.
Training Programs
Zanibal is committed to helping you sucessfully deliver change to your organization and ensure adoption of your new solution by all users. Through our various university programs, we offer a host of training services that meet the educational needs of virtually every organization. These solutions include a library of on-demand instructional sessions available 24/7 and free of charge; a comprehensive series of Web-delivered live sessions tailored to address various functional needs of your organization; custom on-site training specifically tailored for your business and Administrator classes for more advanced instruction.