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Public agencies are faced with enormous amounts of data and the challenge of quickly and efficiently getting the information they need. Zanibal solutions help these agencies deliver the information and service needs of their constituents. – Mark Tucci, City Manager

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Customer Case Studies

Leading mortgage lender choose world class CRM from Zanibal
In recent years, subprime mortgage lending, which makes funds available to borrowers with less-than-perfect credit, has become the fastest rising component of the mortgage industry. Since it was founded in 1996, Avalon Mortgage Lenders (AML) has grown into one of the largest subprime lenders in the world by offering customers the most competitive rates in the industry. The company now originates over 12,000 loans monthly with an average monthly lending volume that exceeds $1 billion.

Company's success outpaces order and customer service systems
UBA Stock Brokers Ltd (UBAS) is a leading Nigerian broker/dealer organization with a vast and growing customer base and an excellent reputation for service delivery and innovation. Since it was founded in 2005, UBAS has grown into one of the largest brokers and wealth managers in the Nigerian market by offering customers the most competitive fee structure and excellent return on assets in the industry

Solution Briefs

Workflow & Document Management
Using our award winning XPDL based workflow engine and process designer, your business architects can quickly design, model and deploy your processes using a simple and intuitive web interface. Integration with directory services such as Microsoft Active Directory also makes it easy to use already defined resources in the organization to complete workflow activities.

Retail Banking Service Automation
As financial services organizations initiate new investments in their channels, there is a tremendous opportunity to deliver the highest levels of value-differentiated customer service by developing a customer-centric, multi-channel model. Mission-critical front-office and self-service applications enable banks to transform their channels into financial sales and service centers, strengthening customer relationships through improved sales and service delivery while reducing operational costs.

Automating the Capital Market Value Chain
Zanibal has introduced a new suite of products to solve these complex challenges with a low-cost, easy-to-implement, and standards-based solutions. These Order to Settlement solutions automate the interactions between brokers & asset managers, their clients, exchanges, trading partners, banks and other market participants. This eliminates manual effort and errors, significantly improving turn around time and visibility while also saving time and money for buy and sell side participants.

Data Cleansing & Enhancement
Data cleansing and enhancement – identifying incomplete customer names; incomplete and incorrect customer email addresses and telephone numbers; verifying customer names, email addresses, telephone numbers and mailing addresses; identifying and merging or expunging duplicates in your database; enhancing customer data with demographic and consumer information.

Public Sector Solutions & Services
Government has never been more challenging. Public sector managers face increasing expectations from citizens, businesses, elected officials, and employees. Pressed to provide services and information to their constituents more quickly and cost-effectively than ever, these managers are often saddled with paper based or legacy information systems that fail to leverage current technology to provide a holistic view of government performance.

User & Administration Manuals