Products and Deployment Options

• What are your product editions and prices?
• What are the deployment options?
• How quickly can I deploy the software?
• Can I migrate between deployment options?
• How do I access the Zanibal application?
• Can I get a demo of the software?
• How do I purchase Zanibal products?
• Do you offer any reseller programs?
• What are the differences between Zanibal Enterprise and Professional?
• How are your products priced?
• Is support included in your products?
• Do you offer consulting services?

Technical Questions

• Is Zanibal's Hosted Solution secure?
• What are the hardware/software requirements needed to run Zanibal?
• How do I get my current data into Zanibal?

What are your product editions and prices?

We have two products. Zanibal Enterprise offers the functionality and support needed for the most demanding enterprises. Zanibal Professional offers a sub-set of the Enterprise functionality. To learn more about the differences between our two editions, click here.

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What are the deployment options?

Zanibal does not believe customers should be forced to choose their deployment option based on the software vendors' business model. We have learned from our customers that they require different deployment options depending on their stage of growth, IT resource availability and the level of comfort of having a third-party manage their information. In order to give customers maximum flexibility, we offer our products in a hosted environment (Zanibal On-Demand) or as software that is downloaded and deployed on your servers behind your firewall (Zanibal On-Site). Customers can easily move between these existing deployments options depending on their needs.

Zanibal On-Demand
Zanibal On-Demand provides customers the latest version of Zanibal solutions in a hosted environment. Zanibal manages installation, upgrades, and patches for our On-Demand customers.

Unlike other hosting providers, Zanibal On-Demand can be easily migrated when a customer decides they would like to bring their solution inside of their firewall.

On-Site
For customers who would like to not only have their information reside behind their firewalls and also would like to have their IT experts customize and integrate Zanibal with third-party systems, we offer Zanibal On-Site, a deployment option that gives your team the maximum control to get the most our of your application.

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How quickly can I deploy the software?

Zanibal was built using a state-of-the-art J2EE architecture to ensure flexibility and preformance. Gone are the days when your company would spend months budgeting and planning to deploy a CRM system. Users can be up and running in 15 minutes.

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Can I migrate between deployment options

Yes. If you would like to move from On-Demand to On-Site, we will pack your information and install it on your own servers. From On-Site to On-Demand, we can import your Zanibal instance to our servers.

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How do I access the Zanibal application?

Regardless of deployment options, all Zanibal information is accessible through a standard web browser.

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Can I get a demo of the software?

We are so proud of the ease-of-use and speed of our product that we offer a live, fully-functional demo of Zanibal Suite. No screen shots or mock-ups. See for yourself why Zanibal offers the best user experience with deep functionality across sales, marketing and service.

• Zanibal Professional
• Zanibal Enterprise

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How do I purchase Zanibal products?

We will work with you to help you decide what deployment option fits your company best after which you can purchase directly from Zanibal LLC or through an authorized reseller.

Please contact a Zanibal sales representative at (408) 216-7051 or sales@zanibal.com.

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Do you offer any reseller programs?

Yes, Zanibal has a variety of reseller and partnership programs. To learn more about partnering with Zanibal, please email partners@zanibal.com.

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What are the differences between Zanibal Enterprise and Zanibal Professional?

Zanibal Enterprise offers all features available in the Professional version plus additional functionality.

Product Functionality:

• Team Management
• Cross-Module Reporting
• Campaign Reporting
• Quotes Module
• Catalog Module
• Forecasting
• Wireless Access
• Email Integration
• Oracle 10g Support
• Oracle 91 Support
• Advanced Reporting with SQL Reports

Support

• Extended technical support
• Receive automatic upgrades and maintenance of Zanibal Enterprise for the term of your contract
• Gain access to the premium knowledge base support
• Access to additional, optional services such as: Extended Support, Developer Support and Professional Consulting Services

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How are your products priced?

Subscriptions for Zanibal Enterprise and Zanibal Professional are sold in 6-month or one year increments.

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Is support included in your products?

Yes. Subscriptions to Zanibal Enterprise include our extended support plan. Subscriptions to Zanibal Professional include our standard support plan. Customers can upgrade from the standard to the extended support plan. Support packages expire if subscriptions are not renewed..

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Do you offer consulting services?

Zanibal LLC provides consulting, including development of custom integration. Get more information on our Professiional Services offerings or contact consulting at (408) 216-7051 or consulting@zanibal.com.

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Is Zanibal's hosted solution secure?

Zanibal delivers a very secure hosted application that is housed in our highly redundant data center and accessed only through secure browser connections.

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What are the hardware/software requirements needed to run Zanibal?

The Zanibal application suite runs easily in single-user mode on either a Macintosh or a PC with as little as 256 MB of memory. On more current server technology, such as a dual Opteron 2.8 GHz processor with 4GB of memory, the Zanibal application suite will be able to service hundreds of concurrent users on a single machine.

Zanibal and the required applications can be installed and managed on one server, or the applications can be installed onto many servers to offer more scalability and operational throughput.

In our testing to date, we have found the application runs fastest on a dedicated Linux server.

Use any web browser to view Zanibal Suite user interface.

Recommended application requirements

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How do I get my current data into Zanibal?

You can easily import data from other applications, or even just a standard spreadsheet using the standard Comma Separated Value (CSV) format. You can import directly into the database or use our data migration packages/web services to assist you with importing your data. For further information, please contact consulting at consulting@zanibal.com

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